PLATFORM

From shipment evidence to a defensible invoice.

Every invoice is checked against its evidence before it is sent, and every customer email is read against the load it concerns.

INVOICES AND CUSTOMER EMAIL, CHECKED BEFORE SENDING

CHECKED
18,406
CAUGHT
412
AT RISK
9
RECOVERED
$231,880
  • INV-44219 Laredo to Memphis $15,655.00 DETENTION MISSING · +$450
  • INV-44220 Dallas to Atlanta $6,210.00 VERIFIED
  • INV-44221 Joliet to Columbus $3,980.00 VERIFIED
  • INV-44222 Reno to Fresno $2,145.00 CUSTOMER ASKED TWICE · REPLY DRAFTED
  • INV-44223 Savannah to Charlotte $4,760.00 OUTDATED FUEL TABLE · +$96
  • INV-44224 Phoenix to El Paso $3,320.00 VERIFIED
  • INV-44225 Kansas City to Omaha $1,870.00 VERIFIED
  • INV-44226 Newark to Allentown $1,240.00 DUPLICATE STOP · −$180
  • INV-44227 Houston to San Antonio $2,690.00 TONE COOLING · CS NOTIFIED
  • INV-44228 Chicago to Detroit $3,410.00 VERIFIED
  • INV-44229 Seattle to Portland $1,960.00 LIFTGATE UNBILLED · +$85
  • INV-44230 Atlanta to Nashville $2,480.00 VERIFIED
  • INV-44219 Laredo to Memphis $15,655.00 DETENTION MISSING · +$450
  • INV-44220 Dallas to Atlanta $6,210.00 VERIFIED
  • INV-44221 Joliet to Columbus $3,980.00 VERIFIED
  • INV-44222 Reno to Fresno $2,145.00 CUSTOMER ASKED TWICE · REPLY DRAFTED
  • INV-44223 Savannah to Charlotte $4,760.00 OUTDATED FUEL TABLE · +$96
  • INV-44224 Phoenix to El Paso $3,320.00 VERIFIED
  • INV-44225 Kansas City to Omaha $1,870.00 VERIFIED
  • INV-44226 Newark to Allentown $1,240.00 DUPLICATE STOP · −$180
  • INV-44227 Houston to San Antonio $2,690.00 TONE COOLING · CS NOTIFIED
  • INV-44228 Chicago to Detroit $3,410.00 VERIFIED
  • INV-44229 Seattle to Portland $1,960.00 LIFTGATE UNBILLED · +$85
  • INV-44230 Atlanta to Nashville $2,480.00 VERIFIED
ACCURACY
Missing and incorrect charges are caught before the customer sees them.
SENTIMENT
A cooling customer relationship surfaces before it becomes a short-pay.

INGEST

Every record that explains the shipment

Every document, message and event for a shipment, read as one file.

  • Scans and photos parsed on arrival
  • Gate events placed on one timeline
  • Email approvals tied to their load

EVIDENCE INTAKE / SHIPMENT 8842193

6 OF 6 READ

Six records from five systems, placed on one shipment timeline.

  1. MON

    Load booked, Laredo to Memphis

    RATE CONFIRMATION BILL OF LADING
  2. 06:40

    Arrived at consignee

    GATE LOG · TMS
  3. 08:40

    Free time ends, truck still waiting

    EMAIL · RECEIVER
  4. 14:40

    Departed consignee

    GATE LOG · TMS
  5. 14:52

    Delivered with liftgate

    SIGNED POD

ILLUSTRATIVE DATA

TERMS

The clause that decides what is billable

Contracts and amendments become rules each charge is checked against.

  • Rates in force on the pickup date
  • Free time and accessorials per customer
  • Fuel matched to the right index week

TERMS IN FORCE / CUSTOMER 4471

MASTER AGREEMENT §4.3

MASTER AGREEMENT · PAGE 7

§4.3 Carrier may bill detention at $75.00 per hour after two (2) hours of free time at consignee facilities.

READ AS A BILLING RULE

CHARGE
Detention
RATE
$75.00 / hr
FREE TIME
2 hours
APPLIES AT
Consignee

ILLUSTRATIVE DATA

RECONCILE

Line by line against what happened

The draft invoice is checked against what happened and what the contract allows.

  • Missing charges found
  • Wrong rates and duplicates flagged
  • Every result linked to its proof

RECONCILIATION / INVOICE DRAFT 44219

+$535.00 DETECTED
CHARGEDRAFT INVOICEWHAT HAPPENED
Linehaul $14,200.00 $14,200.00 MATCH
Fuel surcharge $920.00 $920.00 MATCH
Detention Not billed 6 hrs · $450.00 ADD $450.00
Liftgate Not billed Used · $85.00 ADD $85.00
$15,120.00 $15,655.00

ILLUSTRATIVE DATA

RETURN

A defensible charge, back in your process

Approved charges go back to billing with their evidence attached.

  • A person approves every charge
  • Evidence travels with the invoice
  • Every dismissal logged with a reason

CHARGE RECORD / READY TO BILL

APPROVED BY ANALYST
  1. 01 PROPOSED 2 new charges Detention and liftgate, $535.00
  2. 02 REVIEWED Approved J. Mercer, 14:52
  3. 03 RETURNED Billing system Added to invoice 44219

EVIDENCE ATTACHED TO INVOICE 44219

GATE LOG SIGNED POD RATE CONFIRMATION AGREEMENT §4.3 APPROVAL RECORD
REVENUE RECOVERED $535.00

ILLUSTRATIVE DATA

CLIENT SENTIMENT

Not just a score. The conversations behind it.

Customer email is read alongside the shipment, so a cooling relationship shows up before a short-pay.

  • Hear the second signalA repeat question about the same load is flagged next to it.
  • Reply before it becomes a disputeA drafted reply, grounded in dispatch data.
  • See the recoveryTone tracked across the thread, with the original concern in view.

ROI

Live in a week. Paid back in a month.

Request a demo

  • <7DAYS

    Live in under a week

    Groundtruth connects to the systems you already use. No change management, no new process for your team.

  • 30DAYS

    ROI in the first month

    Recovered revenue shows up in the first billing cycle, with the proof behind every dollar.

  • 2×GUARANTEED

    Return guarantee

    Groundtruth guarantees at least twice its cost in recovered revenue.

Interior of a high-volume distribution center with trailers backed into dock doors and light falling across the floor.

See the pipeline run on one of your own shipments.

Bring a closed billing cycle. We walk the evidence, the terms applied, and what validation would have changed.

Request a demo